Hello, here are the steps
1) Go on https://partner.safenet-inc.com
2) Register or login
4) Clic on SafeWord Activations
5) Activate your software licence using the the SafeWord 2008 Software Serial Number (second sticker on…
Just to for the others following the forum, what was the issue ? The idea is also to know how to be more clear in the quick start guide and in the forthcoming online help. Our goal is that anybody can setup the device and create twenty acc…
Let's say your user ids is linked with the token with the serial number 0001000200AB, without PIN prefix activated (note that it's not a good idea to uncheck the PIN prefix, because if someone steal your token, he can connect directly).
Thanks using our multiOTP Pro device.
On multiOTP Pro side, did you set up a PIN code for the user ids, and are you requesting the PIN prefix ? If yes, you need to type then PIN just before the OTP.
Are your tokens new or already use…